COURSE INFORMATION 

 COURSE DESCRIPTION 

Modern workplaces demand leaders who can think clearly, communicate effectively, and bring out the best in their people. This 2‑day program equips participants with the essential mindsets, skills, and behaviours needed to lead teams with confidence, clarity, and integrity. The course blends practical frameworks, hands‑on activities, and real‑world scenarios to help participants understand what effective leadership looks like in action. From navigating difficult conversations to motivating diverse personalities, participants learn how to manage people in a way that builds trust, strengthens collaboration, and drives performance.  

TARGET PARTICIPANTS 

This programme is suitable for: 

• Team Leads 

• Project Managers 

• People Managers 

• New Managers 

• Inter-Departmental Managers  

• Business owners 

• Project managers 

• Professional transitioning to management roles 

LEARNING OBJECTIVES 

Upon completion of this programme, participants will be able to: 

• Demonstrate clear understanding of expectations of leaders 

• Apply core leadership competencies 

• Use effective communication techniques 

• Implement practical people management skills 

• Build stronger team collaboration 

• Lead team in normal operations and periods of change 

• Understand ethical leadership  

• Build decision making strength 

ENTRY REQUIREMENTS/ PRE-REQUISITES (IF APPLICABLE) 

• No formal pre-requisites required 

• Suitable for employees leading a team or transitioning to a leadership role 

EXPECTED BENEFITS TO ORGANISATION 

• Identify personal leadership style and explain how it influences team performance. 

• Demonstrate effective communication technique. 

• Apply people management skills. 

• Use structured approach to manage performance. 

• Analyze team dynamics and adopt appropriate strategies. 

• Resolve conflicts using practical frameworks. 

• Lead teams through change. 

LEARNING OUTCOMES 

At the end of the programme, participants will be able to demonstrate: 

• Knowledge 

  • Understanding the expectations for a leader 

  • Build better inter-personal relationship  

  • Understand different motivations of the individual 

• Skills 

  • Manage and lead a team of different team members 

  • Develop a common goal for the team 

• Workplace Application 

  • Build a strong team geared towards organizational goals 

  • Manage personal conflict and harmonize different team roles 

MODULE BREAKDOWN 

Module 1: Leadership in Action 

• Experiential Leadership Game 

• Scenario briefing 

• Team formation 

• Game execution 

• Scoring and results 

• Leadership debrief 

Module 2: Introduction to Leadership 

• Leadership vs Management 

• Leadership Mindset (fixed vs growth) 

• Leadership style self-assessment 

• Building trust and credibility 

• Module 3: People Management Essentials 

• Understanding Human Motivation 

• Delegation Techniques 

• Coacing vs Supervising 

• Setting Expectations & KPIs 

Module 4: Communication for Leaders 

• Communicating with Clarity 

• Active Listening 

• Giving Constructive Feedback 

• Handling difficult conversations 

Module 5: Team Dynamics and Collaboration 

• Stages of Team Development 

• Managing Diverse Personalities 

• Encouraging Collaboration 

• Conflict Resolution Basics 

Module 6: Performance Management  

• Conducting Effective Performance Reviews 

• Identifying Performance Gaps 

• Supporting Underperformers 

• Recognizing and Rewarding Excellence 

Module 7: Leading Change 

• Why People Resist Change 

• Communicating Change 

• Guiding Team Through Transitions 

• Building Resilience 

Module 8: Ethical Leadership and Accountability 

• Ethical Decision Making 

• Integrity in Leadership 

• Accountability Frameworks 

• Role-modelling behaviour 

TRAINING METHODOLOGY 

The programme will be delivered using a combination of: 

• Instructor-led lecture 

• Live demonstration 

• Interactive gaming 

• Hands-on practical exercises 

• Individual and group activities 

• Case studies based on real workplace data 

ASSESSMENT/ EVALUATION METHOD 

Participants will be assessed through: 

• Case study analysis and group discussion 

• Scenario based exercises 

• Observation and facilitator feedback 

• Post training reflection or assessment 

PROGRAMME DURATION SUMMARY 

Total Training Hours: 14 hours 

• Theory: 45% 

• Practical/ Discussion: 55% 

TRAINING MATERIALS PROVIDED 

• Participant handbook 

• Case Studies and discussion guides 

• Presentation slides 

• Reference materials 

CERTIFICATION 

Certificate of Attendance will be issued upon completion of the programme.