COURSE DESCRIPTION

The Facilitator Development Program is a 40-hour professional development programme designed to develop the capability of individuals who plan, design, conduct and evaluate learning sessions. The programme follows the four competency areas of JPK NCS-004:2017: determining training requirements, designing the training course, conducting training, and conducting training evaluation. Participants will work through practical activities, case studies, session planning, facilitation practice and assessment activities, with emphasis on workplace application.

Upon completion and passing the exam, you will be certified under National Competency Standard - Train the Trainer (NCS-TTT) and is eligible for exemption to certification of HRD Corp TTT.

TARGET PARTICIPANTS

• Corporate trainers, internal facilitators and learning & development personnel.

• Subject Matter Experts (SMEs) who are required to facilitate knowledge or skills transfer.

• Managers, supervisors and team leaders who conduct structured learning sessions.

• Professional trainers, consultants and individuals developing workplace facilitation capability.

LEARNING OBJECTIVES

Upon completion of this programme, participants will be able to:

• Identify training requirements by analysing competency gaps, participant background and relevant requirements.

• Design a structured training course with appropriate learning outcomes, content, methods and resources.

• Prepare and conduct effective learning sessions using appropriate presentation and facilitation techniques.

• Develop and use appropriate assessment methods and evaluate training effectiveness for continuous improvement.

EXPECTED BENEFITS TO ORGANISATION

Upon completion of this training, organisations will benefit through:

• More structured identification of employee learning and competency requirements.

• Improved consistency and quality of internally developed training programmes.

• Better preparation and delivery of workplace learning sessions.

• Improved ability to assess learning and obtain evidence of training effectiveness.

• A practical framework for continuous improvement of internal learning and facilitation activities.g

LEARNING OUTCOMES

At the end of the programme, participants will be able to demonstrate:

Knowledge

• Understanding of training requirements, competency gaps, participant characteristics and relevant standards/policies.

• Understanding of learning outcomes, course design, training methods, facilitation and evaluation principles.

Skills

• Ability to develop training outlines, session plans, learning activities and assessment tools.

• Ability to conduct learning sessions, facilitate participation, provide feedback and manage group learning dynamics.

• Ability to collect, interpret and use training evaluation information.

Workplace Application

• Apply the programme framework to plan and conduct a workplace learning session.

• Use participant feedback, assessment evidence and evaluation findings to improve future learning activities.